PRIVACY POLICY
GROUNDED LIVING COMPANY
Effective Date: 2/22/2026
GROUNDED LIVING COMPANY (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule services, or communicate with us, including via SMS text messaging.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Mailing address (if provided)
Appointment or booking details
Payment information (processed securely through third-party providers)
Information voluntarily submitted through forms or applications
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited and time spent
Cookies and tracking data
We collect information when you:
Fill out contact or intake forms
Schedule services
Subscribe to communications
Communicate via phone, email, or SMS
Visit our website at
https://thegroundedlivingcompany.com
2. How We Use Your Information
We may use your information to:
Provide services and consultations
Respond to inquiries
Schedule and confirm appointments
Send reminders and follow-ups
Provide customer support
Send service updates
Send marketing or promotional communications (if you opt in)
Improve our website and services
Maintain internal records and legal compliance
We do not sell your personal information.
3. SMS Communication & Opt-In Details (A2P 10DLC Compliant)
If you provide your mobile phone number and explicitly consent to receive SMS text messages, we may send messages related to:
Appointment confirmations
Appointment reminders
Follow-up communications
Customer support messages
Service updates
Educational or promotional content (if opted in)
Message Frequency
Message frequency varies depending on your interaction with our services.
Message & Data Rates
Message and data rates may apply. Rates depend on your mobile carrier and plan.
Opt-In Consent
SMS consent is collected through website forms, scheduling pages, or other direct interactions with GROUNDED LIVING COMPANY.
Your consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After texting STOP, you will receive one final confirmation message. No further SMS messages will be sent unless you opt in again.
Customer Support Contact Information
For assistance regarding SMS communications or services, contact:
GROUNDED LIVING COMPANY
Email: [email protected]
Phone: +1 (440) 251-1325
4. Mobile Information Sharing Statement (Carrier Required)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as CRM platforms, scheduling systems, or messaging providers, is permitted.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We may share information only with trusted third-party service providers that help operate our business, such as:
CRM and communication platforms (including GoHighLevel / LeadConnector)
Email and SMS delivery providers
Scheduling systems
Secure payment processors
Legal authorities when required by law
These providers are permitted to use your information only to provide services on our behalf.
6. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
You may disable cookies through your browser settings, though certain features may not function properly.
7. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no online transmission or storage method is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to provide services or comply with legal obligations.
9. Your Rights
You may request to:
Access personal information we have about you
Correct inaccurate information
Request deletion of your personal data
Withdraw SMS consent at any time
To make a request, contact:
[email protected]
+1 (440) 251-1325
10. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of changes.
12. Contact Information
GROUNDED LIVING COMPANY
Pennsylvania, United States
Email: [email protected]
Phone: +1 (440) 251-1325
Website: https://thegroundedlivingcompany.com