TERMS OF SERVICE
GROUNDED LIVING COMPANY
Effective Date: 2/22/2026
These Terms of Service (“Terms”) govern your access to and use of the website, services, forms, communications, and SMS messaging provided by GROUNDED LIVING COMPANY (“Company,” “we,” “us,” or “our”).
By accessing our website, submitting forms, scheduling services, purchasing products, or communicating with us, you agree to these Terms. If you do not agree, please do not use our services.
1. Services Provided
GROUNDED LIVING COMPANY provides services that may include, but are not limited to:
Holistic wellness education
Consultations or coaching
Digital resources
Community or membership offerings (if applicable)
Informational content and communications
Services may change at any time without notice.
2. No Medical Advice Disclaimer
GROUNDED LIVING COMPANY does not provide medical advice, diagnosis, or treatment.
All information shared through our website, emails, text messages, consultations, or other communications is for educational and informational purposes only and is not a substitute for professional medical advice.
Always consult a licensed healthcare provider before making changes to your health routine.
3. Eligibility
By using our services, you confirm that you are at least 18 years of age.
SMS consent requires that you are 18 years or older.
4. Payments & Refunds
If paid services or products are offered:
You agree to provide accurate billing information
You authorize payment at checkout
Refund policies will be disclosed at time of purchase
Unless otherwise stated in writing, all sales are final.
We reserve the right to refuse service at our discretion.
5. Intellectual Property
All content provided by GROUNDED LIVING COMPANY — including text, graphics, branding, downloads, videos, and written materials — is the intellectual property of the Company unless otherwise stated.
You may not copy, reproduce, modify, distribute, or exploit our content without written permission.
6. User Conduct
You agree that you will not:
Use the website for unlawful purposes
Attempt to hack, disrupt, or interfere with our systems
Provide false or misleading information
Harass or threaten others
Use our content for commercial purposes without permission
We reserve the right to terminate access for violations of these Terms.
7. SMS COMMUNICATION TERMS (A2P 10DLC COMPLIANT)
By providing your mobile phone number and opting in through our website forms, scheduling pages, intake forms, or other direct interactions, you consent to receive SMS (text) messages from GROUNDED LIVING COMPANY.
Description of SMS Use Cases
SMS messages may include:
Appointment confirmations
Appointment reminders
Follow-up communications
Customer support responses
Service updates
Educational or promotional content (if opted in)
Message frequency varies based on your interaction with our services.
Opt-In Consent
SMS consent is collected through website forms, booking pages, or other direct client interactions.
Your consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After texting STOP, you will receive one final confirmation message. No further messages will be sent unless you opt in again.
Customer Support Contact
For assistance regarding SMS communications or services, contact:
GROUNDED LIVING COMPANY
Email: [email protected]
Phone: +1 (440) 251-1325
Message & Data Rates Disclosure
Message and data rates may apply. Rates depend on your mobile carrier and plan.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years of age or older to consent to receive SMS communications from GROUNDED LIVING COMPANY.
Data Privacy & SMS Data Use
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing or promotional purposes.
Information collected through SMS communications is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here:
https://thegroundedlivingcompany.com/privacy-policy
8. Third-Party Services
We may use third-party platforms such as CRM systems, scheduling tools, payment processors, and communication providers (including GoHighLevel / LeadConnector).
We are not responsible for the actions or policies of third-party providers.
9. Limitation of Liability
To the fullest extent permitted by law, GROUNDED LIVING COMPANY shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use of our services
Decisions made based on educational content
Technical issues beyond our control
You agree to use our services at your own risk.
10. Indemnification
You agree to indemnify and hold harmless GROUNDED LIVING COMPANY and its representatives from any claims, damages, liabilities, or legal fees arising from:
Your use of our services
Your violation of these Terms
Your misuse of any information provided
11. Privacy
Your use of our services is also governed by our Privacy Policy.
12. Termination
We may terminate or restrict your access to our website or services at any time if you violate these Terms.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of any changes.
15. Contact Information
GROUNDED LIVING COMPANY
Pennsylvania, United States
Email: [email protected]
Phone: +1 (440) 251-1325
Website: https://thegroundedlivingcompany.com